Lighthouse Automotive

07/21/2008 Posted by randy313

THEY ARE AUTOMOTIVE ARTISTS!!! Just got my Mustang back with a new transmission. Holy smokes they exceeded expectations. They've always been very professional and friendly with minor repairs and whatnot and I had always heard they were real old school type speed shop pros so I had them build my transmission but gave them some very rigid requirements. These guys are incredible!

04/23/2008 Posted by ginastiles

As a single mom I'm sick of repair shops I can't trust. How many times have I looked at some mechanic and just KNEW he was lying but couldn't put my finger on it? Three times now I have gone to Lighthouse Automotive and had GREAT experiences. First my windshield wiper came loose; they popped it back in place for FREE. Next I saved about $30 off the estimate another shop gave me for exhaust work. Just recently my car wouldn't start and needed to be towed. They arrangemed it and my car was picked up in just over an hour. They called me at work before lunch and told me I had a cracked distributor cap, old spark plug wires and needed a tune up, BUT (and get this) they had already replaced the distributor cap and my car was now running and could be picked up, but they just wanted to recommend the new spark plug wires and tune up. Ladies, how many times has a shop "recommended" something WITHOUT trying to sell it right then with how necessary it is, what a big emergency it is? It doesn't happen. These guys were real clear that they did the minimum repair necessary to continue driving my car, but they wanted to do a bit more - not necessarily today, but when my budget would allow. I told them to do the tune up and replace the wires. Then I called two other shops to get their price for the same work. I couldn't get there until after closing hours to pick up my car, but the owner of the company waited for me so that I'd have my car for work in the morning. He handed me my bill, it was $22.50 cheaper than the lowest of the other two estimates. Then he showed me the problem on my old spark plug wires and made me see the necessity. He mentioned (ready for this) they noticed I needed an alignment, but unwilling to call me twice at work in one day, they just rotated my tires FOR FREE until I was ready. I was impressed. He asked me to tell my friends Lighthouse wants to be our lifelong mechanic. So I am telling everyone: Lighthouse Auto Repair is AWESOME!

Pros: You can trust them.

Cons: No bad side. You can trust them.

04/23/2008 Posted by daniel313

1.) They do EVERYTHING from "I need a new headlight," to "build me a race car with a custom transmission and gears in the rear end." 2.) They are locally owned and managed with the owner actually right there working and immediately available to answer questions or complaints. His name is Rylan Blair and I have actually seen him do free charity work for a small family just traveling through that broke down - FREE, NO BILL, NO IOU - just because he's a decent Christian guy! 3.) They are HONEST and I KNOW IT - two different times now they told me I did not need work that another local shop had tried to sell me and then they fixed my car for FAR LESS MONEY than expected. 4.) They treat my wife like she's their little sister - she goes in talking about odd noises that I don't hear and rather than trying to sell her a bunch of work she doesn't need - or worse, patting her on the head and patronizing her - they do full computer diagnostics, check the car end to end, tell her EXACTLY what she's hearing and then fix it for next to nothing! 5.) They are very, VERY good at what they do. I had a Cadillac with an electrical problem that no one in town wanted to touch - three different shops told me to go see the dealer for a Cadillac electrical specialist. Finally I brought it in to Lighthouse on Platte when a parts shop recommended them. THEY FIXED IT IN 20 MINUTES FOR UNDER $200.00!!! I live in Colorado Springs, this is my home and I will NEVER take my car anywhere else for any reason ever again. There are other locally owned shops and a number of national chains here - all of which will smile and tell you what you want to hear because they want to be your mechanic; Rylan Blair at Lighthouse Automotive on Platte wants to be your NEIGHBOR and the shop is staffed by EXPERTS. Don't take your vehicle anywhere else. They're right next to the 7th Wave Car Wash between Circle and Union - Look for a big, pretty blue sign with a lighthouse.

Pros: honest, experts, locally owned and managed and they do everything, not just a short list of popular services.

Cons: The bathroom is pretty inconvenient.